Privacy policy.

Privacy Policy

Effective Date: 26 July 2025

1. Introduction

At Mimic Wellbeing, your privacy is our priority. This privacy policy details not only the types of information we collect when you visit or interact with any of our websites, but also how and why we use, store, and protect your data. This policy is designed to help you make informed choices about the data you share and understand your rights under privacy laws.

2. Data Controller Information

The company responsible for deciding how and why your personal data is processed is:

Mimic Wellbeing

Website: https://mimicwellbeing.com/

Email: info@mimicwellbeing.com

As a data controller, we comply with the General Data Protection Regulation (GDPR) and other applicable global privacy laws, ensuring your information is processed fairly, lawfully, and transparently.

3. What Personal Data We Collect

We gather personal and non-personal information whenever you interact with our websites. This ensures we can provide our services and improve your experience.

• Contact details: such as your name, email address, and any information you provide in forms or emails.
• Technical including your IP address, browser version, device model, operating system, and access times.
• Geolocation: if your device allows, we may collect approximate location data.
• Usage patterns: data about your site visits, including pages viewed, links clicked, and session duration.
• Communication records: history of your correspondence with us (messages, support requests, etc.).

How this information is collected:

• When you fill out forms (newsletter sign-ups, inquiries, etc.)
• While browsing the site, via automated tools and cookies
• When you engage with embedded content (videos, maps, etc.)
• Through direct communications (phone, email, etc.)

4. How and Why We Collect Data

We collect personal data to operate efficiently and offer you a smooth, customized experience. Collecting data helps us:

• Provide Services: Process your inquiries, deliver requested information or services, and respond to your communications.
• Improve Performance: Analyze how users interact with our websites to enhance content, navigation, and usability.
• Send Communications: Share updates, newsletters, promotions, or essential notifications, if you have opted in to receive them.
• Ensure Security: Protect our websites and users from fraud, abuse, and security threats.
• Fulfill Legal Obligations: Comply with tax, legal, or regulatory requirements.

We collect data through:

• Website forms
• Newsletter and mailing list registrations
• Analytics and automated tracking
• Third-party service integrations (e.g., Mailchimp, chat support, calendars)

5. Legal Basis for Processing Personal Data

Under GDPR and global privacy laws, we must have a valid legal basis for processing your personal data. This can include:

• Consent: When you voluntarily sign up for newsletters or agree to cookies.
• Contract: When processing your data is necessary to provide a service you requested.
• Legal Obligation: When data retention or disclosure is required by law.
• Legitimate Interest: When necessary for business operations—such as fraud prevention or website optimization—provided your fundamental rights don’t override these interests.

6. Website technology and analytics choices

This website uses Wix hosting, content services, Forms and CRM to display content and process enquiries. Hosting and embedded services may process technical request information, such as IP addresses and browser details, when delivering their resources.

Functional and analytics permissions are enabled by default. Advertising and third-party data permissions are disabled. Use Analytics preferences in the footer to turn analytics off or back on. Existing saved rejections remain respected. There is no automatic informational popup.

Your choice is saved in Wix's visitor consent policy when available and under mimic-optional-analytics in this browser's localStorage and sessionStorage. The localStorage choice has no automatic expiry and remains until changed or site data is cleared. If storage is unavailable, an off choice still stops this page's analytics; saving it for later visits may be unavailable. Clearing site data may restore the site's defaults.

7. Third-party tools and services

Wix provides hosting, website content, enquiry storage and spam protection. Fonts are served with this website; images and videos may be delivered from external media hosts. These providers receive the information needed to deliver their resources.

Wix Analytics measures website usage when the effective analytics policy permits it. The website does not manually load Google Tag Manager. Enquiry analytics events contain no form contents or contact details. See the current analytics details below.

8. Your Rights Under the GDPR

If you are located in the EU, you have important rights related to your personal

• Right to access: You can ask to see what personal data we hold about you.
• Right to rectification: If your data is inaccurate or incomplete, you can request a correction.
• Right to erasure: Under certain circumstances, you may request deletion of your data (“right to be forgotten”).
• Right to restrict processing: You may ask us to limit how we use your personal data.
• Right to object: You can object to certain types of data processing, such as direct marketing.
• Right to data portability: You can request your data be transferred to another service provider.
• Right to withdraw consent: You may withdraw consent for processing at any time, affecting future use.

To exercise your rights, email us at info@mimicwellbeing.com. We will respond promptly and in line with GDPR requirements.

9. Data Retention Policy

We keep your personal data only as long as necessary for the purposes it was collected, or to meet legal or regulatory needs.

• Contact form submissions: Retained for up to 12 months.
• Analytics Stored for a maximum of 24 months to improve the website.
• Newsletter subscriptions: Held until you choose to unsubscribe or request deletion.

Data is securely deleted or anonymized once no longer needed. We regularly review and update our data retention practices for compliance.

10. Data Security Measures

We take data security seriously and implement technical and organizational safeguards designed to protect your information from unauthorized access, loss, or disclosure.

Our protective measures include:

• Data encryption (SSL/TLS) for secure communications
• Secure hosting on reputable platforms
• Firewalls and intrusion detection systems
• Limited data access (only authorized personnel can access your information)
• Regular data backups and system monitoring

Despite robust measures, 100% security cannot be guaranteed. We recommend not sharing sensitive data via email or other insecure channels.

11. Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure transparency and compliance with legal requirements and best practices. Significant updates will be clearly posted on our website and/or communicated via email if you subscribe to our list.

12. Contact Information

Questions or concerns?

For any inquiries, requests to exercise your data rights, or to lodge a complaint, please contact:

Mimic Wellbeing

Email: info@mimicwellbeing.com

Website: https://mimicwellbeing.com/

We aim to respond to all requests in a timely and helpful manner.